WH FOOTWEAR SDN. BHD. 202601025803 (1687899-K) commits to a clear, time-bound cancellation process; this policy sets out the window, the steps and the refund that follows.
How long do I have to cancel?
A full refund is available within 24 hours of purchase; past that 24-hour point, cancellation may no longer be possible once the order is processed or shipped.
How is a cancellation requested?
Contact support with the order number.
Support verifies the order’s status and confirms eligibility.
How is the refund handled?
An approved cancellation is refunded to the original payment method; the Customer can expect it within 7–14 business days.
Questions about a cancellation are welcome; the Company would rather sort it out than leave the Customer guessing.
📧 Email: whfootwear@outlook.com
🏢 Address: 91, JALAN SEANG TEK 10400 GEORGE TOWN PULAU PINANG
🌐 Website: https://whfootwear.com/contact-us/